Returns & Exchanges
At Waverley Mills, we take pride in the craftsmanship of our luxury textiles and want you to be completely satisfied with your purchase. If your new throw or blanket isn't quite right, we offer a 30-day return policy for items in their original, unwashed condition.
Return Process
- 1.Initiate Your Return
Contact our customer concierge team with your order number and reason for return to receive a Return Authorization.
- 2.Pack Your Item
Carefully place the item back in its original Waverley Mills packaging to ensure the wool fibers are protected during transit.
- 3.Ship It Back
Attach the provided shipping label and drop your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects the item, we will process your refund or exchange within 5-7 business days.